Privacy Policy

Healing Solutions Hypnotherapy
Last updated: 11/18/2025

1. Introduction

Healing Solutions Hypnotherapy (“we,” “us,” or “our”) is committed to protecting your privacy and the confidentiality of your personal information, especially information related to your mental and emotional well-being.

This Privacy Policy explains how we collect, use, store, and share information when you:

• Visit our website at healingsolutionshypnotherapy.com,

• Purchase our eBooks or other digital products, and

• Book or receive hypnotherapy sessions and related services (collectively, the “Services”).

By using our Site or Services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Information You Provide Directly

• Contact information: name, email address, phone number, mailing address.

• Account details (if applicable): username, password.

• Booking and intake information: preferred appointment times, background information, goals for hypnotherapy, and information you choose to share in intake forms or questionnaires.

• Session-related information: notes from sessions, progress information, and other details you voluntarily discuss or share.

• Payment information: payment card details or other billing data. (Note: payment details are typically processed by secure third-party payment processors and not stored in full by us.)

• Communications: emails, messages, testimonials, feedback, or inquiries you send to us.

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

• Usage data: IP address, browser type, device identifiers, pages visited, time and date of visits, and referring URLs.

• Cookies and similar technologies: small data files used to remember your preferences, analyze site usage, and improve our Services.

You can adjust your browser settings to refuse cookies, though some features of the Site may not function properly without them.

3. How We Use Your Information

We may use your information for the following purposes:

• To provide, schedule, and manage hypnotherapy sessions and Services.

• To process purchases of eBooks and digital products.

• To communicate with you about appointments, updates, changes, technical notices, and support.

• To respond to your questions, messages, and requests.

• To personalize your experience and improve our Site, products, and Services.

• To send you newsletters, resources, or marketing communications (where permitted by law and with your consent where required).

• To maintain records for administrative, legal, and professional purposes.

• To comply with legal obligations, resolve disputes, and enforce policies and agreements.

4. Special Considerations for Hypnotherapy & Sensitive Information

We understand that information shared in hypnotherapy sessions can be highly personal and sensitive.

• We treat session-related information and notes as confidential and use them primarily for providing Services to you, tracking your progress, and meeting professional standards and legal obligations.

• We do not sell or rent your session information to third parties.

• We do not share session content with advertisers or social media platforms.

4.1 Limits to Confidentiality

We may need to disclose certain information if:

• We believe there is an imminent risk of serious harm to you or others.

• We suspect abuse, neglect, or exploitation of a child, elderly person, or other vulnerable person, as required by applicable law.

• We are required to do so by a court order, subpoena, or other legal process.

Where possible and appropriate, we will inform you of such disclosures.

5. Legal Bases for Processing (If Applicable)

Depending on your location, our processing of your personal information may be based on:

• Your consent, such as when you sign up for a newsletter.

• Contractual necessity, such as when we provide Services you have requested.

• Legitimate interests, such as improving our Site and Services, maintaining security, and communicating with you about your account or appointments.

• Legal obligations, such as record-keeping or reporting requirements.

6. How We Share Your Information

We may share your information with:

• Service providers and business partners who assist in operating our Site and Services (e.g., web hosting, email providers, booking platforms, payment processors, video conferencing platforms). They only have access to the information necessary to perform their services and are generally required to protect it.

• Professional advisors, such as lawyers, accountants, and insurers, where necessary.

• Law enforcement or regulatory authorities, when required by law or to protect our rights, safety, and property or that of others.

We do not sell your personal information to third parties.

7. Data Retention

We retain personal information for as long as necessary to:

• Provide the Services you have requested,

• Maintain records in line with professional or legal requirements, and

• Resolve disputes and enforce agreements.

Session notes and client records may be retained for a period consistent with professional standards or legal requirements in our jurisdiction. After that, they may be securely deleted or anonymized.

8. Security

We use reasonable technical, administrative, and physical safeguards to protect your personal information, including:

• Using reputable, secure platforms for payments and online sessions,

• Restricting access to client information to those who need it for legitimate purposes,

• Employing passwords and, where available, encryption and multi-factor authentication.

However, no system can be completely secure. We cannot guarantee absolute security of your information.

9. Your Choices and Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you.

• Request corrections or updates to inaccurate or incomplete information.

• Request deletion of your personal information, subject to legal or professional record-keeping requirements.

• Opt out of marketing emails by using the “unsubscribe” link in those messages or by contacting us.

To exercise your rights, please contact us at support@healingsolutionshypnotherapy.com. We may need to verify your identity before responding.

10. Children’s Privacy

Our Site and Services are not intended for children under 18 without parental consent. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete it as soon as possible.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@healingsolutionshypnotherapy.com.

11. International Visitors

If you access our Site or Services from outside the United States, be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers are located. Data protection laws in these locations may differ from those in your jurisdiction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Significant changes may be communicated by email or website notice.

Your continued use of our Site or Services after any changes are posted means you accept those changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:

Healing Solutions Hypnotherapy
Email: support@healingsolutionshypnotherapy.com